Yes! At Pawtropolis, we’re always looking for exceptional people who would make our team stronger.
Our current staffing needs and available hours may vary by location and throughout the year, but we never want to miss the opportunity to meet someone who could be a great fit for Pawtropolis. If you think you have what it takes to be an outstanding member of our team, we’d love to hear from you!
We believe the best teams are built by finding great people, not just filling open shifts. If we’re able to offer you a position, we’ll be upfront about the hours and schedule currently available so you can decide whether Pawtropolis is the right fit for you, too.
We are also hiring Professional Groomers. Groomers need a minimum of 2-years of experience. Email for details. For all other positions, keep reading for Pawtropolis hiring details.
Loving animals is a great place to start, but it takes a lot more than that to be a great Pawtropolis employee!
Our strongest team members are dependable, hardworking, positive and professional. They bring great energy to work, take pride in doing things well, communicate confidently and respectfully, and are simply the kind of people others enjoy being around. They notice what needs to be done and jump in to help without always needing to be asked.
We believe great service starts with genuinely caring about people. Pawtropolis was founded on Christian principles that continue to shape how we do business today: serving others, treating people with kindness and respect, acting with honesty and integrity, taking responsibility for our actions, and caring well for what has been entrusted to us. Our team includes people from many different backgrounds and beliefs, but every member of our team is expected to uphold these values and our Pawtropolis Promises in the way they treat our clients, their coworkers and the animals in our care.
We’re also looking for people who want to stick around! Becoming a great Pawtropolis employee takes time, training and a significant investment from both you and us. We’re not looking for someone who simply needs a job for a few months, we want people who can picture themselves becoming a valued part of our team for at least the next couple of years.
If you’re dependable, upbeat, professional, confident with people, eager to learn, willing to work hard and excited about being part of a team with high standards, you may be exactly the kind of person we’re looking for.
Employees Who Provide Amazing Customer Service
We may spend our days caring for animals, but Pawtropolis is a people business, too! Our clients are trusting us with members of their family, and the way we make those clients feel is an important part of the experience we provide.
We’re looking for people who are naturally warm, positive and friendly. Our employees should be comfortable smiling, making eye contact, starting a conversation and confidently communicating with clients. Whether you’re greeting someone in the lobby, answering the phone, giving an update about their pet or simply passing a client in the hallway, we want people to feel genuinely welcomed and cared for.
Amazing customer service also means looking for opportunities to do a little more than what’s expected. Learn the dog’s name. Remember the client’s name. Share something funny their dog did that day. Offer to help before someone has to ask. Celebrate with a client who’s excited and show compassion when they’re worried. Those little moments are a big part of what makes Pawtropolis feel different.
Not every client interaction will be easy. We need employees who can remain friendly, patient and professional even when things are busy, something has gone wrong or a client is frustrated. A positive attitude matters here, not just when the day is going perfectly.
You don’t have to be the loudest person in the room, but you should genuinely enjoy helping people and be willing to engage with them. If making someone’s day a little better comes naturally to you, you’ll probably feel right at home at Pawtropolis.
Employees Who Maintain a Professional Appearance
When you’re at Pawtropolis, you’re representing Pawtropolis! We take pride in providing a clean, polished and professional experience for our clients, and that includes the appearance of our team.
We provide guidelines for our Pawtropolis uniform during the hiring process, but there are a few appearance standards we want every applicant to understand before applying:
Hair: Hair must be clean, neat and kept out of the eyes while working. If hair is colored, the primary color must be a natural-looking hair color. Bright or unnatural colors such as blue, green, purple or pink are not permitted as the primary hair color, although limited accents such as tips or streaks are okay. For male employees, hair that extends past the collar must be pulled back while working.
Facial Piercings & Jewelry: For both safety and professional appearance, visible facial piercings are limited to a small nose stud. Other facial piercings must be removed while working. Large earrings, tunneled or tapered gauges, and heavy or dangling jewelry are not appropriate while handling animals and may create a safety risk.
Tattoos: Visible tattoos are welcome as long as they do not depict nudity, violence, profanity or other inappropriate content. Facial tattoos are not permitted.
We know personal style and self-expression are important to many people, and we’re not asking you to change who you are outside of Pawtropolis. We are asking every employee to maintain the professional appearance we’ve chosen for our team while they’re representing Pawtropolis.
If your current appearance doesn’t meet these standards but you’re willing to make the necessary changes before beginning work, you’re absolutely welcome to apply! By applying, you’re letting us know that you’ve read these expectations and are willing to follow them if hired.
Employees Who Are Dependable & Responsible
When animals are counting on us, being dependable isn’t optional. Every person on our team plays an important role, and when someone doesn’t show up, arrives late or fails to follow through, it affects their coworkers, and, most importantly, the animals in our care.
We look for employees who show up when they’re scheduled, arrive on time and ready to work, respond to important communication, follow through on commitments and can be trusted to handle their responsibilities without constant supervision.
We also believe responsibility means taking ownership. If you make a mistake, we expect you to be honest about it, help make it right and learn from it. If you see something that needs attention, speak up. If you’re given a responsibility, follow it through to completion. We don’t expect perfection, but we do expect accountability.
Dependability starts before your first day of work. Throughout our application and interview process, we’ll pay attention to things like punctuality, communication, responsiveness and whether you follow through on commitments. These are some of the same qualities we’ll depend on once you’re caring for our clients’ pets.
Our team members depend on one another, and our clients trust us with animals they love like family. We’re looking for people who take that responsibility seriously and want to become someone their teammates, our clients and the animals in our care can count on.
Employees Who Can Help on Weekends & Holidays
When you work in animal care, weekends and holidays are some of our busiest, and most important, times of the year. The pets staying with us still need exceptional care on Christmas morning, Thanksgiving Day, during Spring Break and every weekend in between!
Because of this, weekend and holiday availability is an important part of working at Pawtropolis. Our team members share responsibility for covering weekends, major holidays and other peak boarding periods throughout the year. We work hard to schedule fairly and make sure employees are still able to enjoy special time with family and friends, but applicants should understand that working some holidays and peak periods comes with the job.
Before joining our team, we’ll talk with you specifically about upcoming holidays and peak periods and ask you to commit to the dates you’ll be available to work. If you already know you’ll be unavailable during an upcoming holiday, school break or other peak period, please let us know during the application and interview process, not after you’re hired.
We love our college student employees and are happy to work around class schedules whenever possible. However, school breaks are often some of our busiest times, so we cannot guarantee Spring Break, Thanksgiving Break, Christmas Break, other school holidays or UGA football weekends off.
If spending part of your holiday making sure the dogs and cats in our care are happy, comfortable and loved sounds pretty great to you, you may fit right in!
Employees Who Are Ready For a Physically Demanding Job
Let’s be clear: working at Pawtropolis is hard work! While there are plenty of puppy kisses and tail wags, our jobs are active, physical and sometimes pretty messy.
All positions at Pawtropolis require a high level of physical activity. Depending on your position, you may be expected to:
We want applicants to have a realistic picture of the job before joining our team. Taking excellent care of animals can be incredibly rewarding, but it requires energy, stamina and a willingness to work hard from the beginning of your shift to the end.
Employees Who Have Strong Organization & Time Management Skills
There are a LOT of moving pieces in a day at Pawtropolis! Our employees are often responsible for several things at once, so being organized, paying attention to details and managing your time well are essential.
You may need to keep track of feeding instructions, medications, personal belongings, scheduled baths, special requests, paperwork and dozens of other details, all while caring for multiple animals and adjusting when the unexpected happens.
Our strongest employees don’t need someone constantly reminding them what comes next. They learn how to prioritize, keep track of their responsibilities, notice when something needs attention and make sure the job gets finished correctly and on time.
Mistakes happen, we’re all human! But when animals are depending on us, details matter. We’re looking for people who take ownership of their responsibilities, ask questions when they’re unsure and care enough to double-check their work.
Want to work here? Follow these steps to apply:
1. Make sure you are familiar with what we do. We recommend visiting and touring at least one location before applying.
2. Pick up an application at the time of your visit, email us for a copy at bark@pawtropolis..com or apply online below*.
*Since we receive a high number of applications we do not contact every applicant. If we believe you would be a good fit for our team after reviewing your application, we will email you with additional questions or to set up an interview time. Thanks so much for your interest in being part of our team!
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